ADENA Privacy Policy
This Privacy Policy explains how ADENA ("ADENA", "we", "us", or "our") collects, uses, shares, retains, and deletes information when you use the ADENA mobile game and related web services. The Android package is com.Adena.AdenaAdventure.
1. Information We Collect
Depending on the features you use, we may collect the following information:
- Account and login information: email address, verification-code activity, account ID, and support communications.
- Game information: profile, inventory, sword and item data, NFT token IDs, stamina, health, experience, rewards, battle progress, and related timestamps.
- Wallet and blockchain information: wallet address, wallet signature verification results, NFT ownership and transfer information, transaction hashes, and deposit, withdrawal, or claim history. Public blockchain records are visible on the relevant network and may also be visible through public blockchain explorers.
- Device and technical information: IP address, device model, operating system, app version, crash reports, error logs, security events, and request timestamps.
- Location or activity information: approximate location, step-count, or related activity data only when a feature requires it and you grant the applicable device permission.
2. How We Use Information
We use information to provide and secure the game and related services, including to:
- create and authenticate accounts;
- save game progress, inventory, stamina, rewards, and item ownership;
- process NFT deposits, claims, withdrawals, and wallet verification;
- prevent fraud, duplication, cheating, unauthorized access, and abuse;
- provide customer support, troubleshoot errors, and improve reliability; and
- comply with legal obligations and protect the rights and safety of users and ADENA.
3. How We Share Information
We may share information with service providers that host, secure, monitor, or operate the game and web services, and with professional advisers or authorities when required by law or necessary to protect users, the service, or the public. We do not sell personal information.
Blockchain transaction data is written to a public blockchain when you initiate or receive an on-chain transfer. That public data is controlled by the blockchain network, not by ADENA.
4. Blockchain and NFT Information
Wallet addresses, token IDs, transaction hashes, and other blockchain records may be publicly visible and may remain permanently available on the relevant blockchain. ADENA cannot edit or delete records that have already been written to a public blockchain.
ADENA NFTs are used as in-game items and wallet-linked game assets.
Users are responsible for securing their wallet private keys and recovery phrases. ADENA cannot recover lost private keys or reverse user-authorized blockchain transactions.
5. Data Retention
We retain account, game, inventory, wallet-linking, and transaction-related information while your account is active or for as long as reasonably necessary to provide the service, maintain NFT and reward integrity, prevent fraud and abuse, resolve disputes, meet legal or accounting obligations, and enforce our agreements.
Technical, security, and audit logs are retained only for as long as reasonably necessary for security, troubleshooting, service operation, and legal obligations, after which they are deleted or anonymized where reasonably possible.
After a verified deletion request, we delete or anonymize eligible personal account data within 30 days where reasonably possible. Limited information may be retained when required for legal compliance, fraud prevention, security, dispute resolution, or transaction integrity. Public blockchain records cannot be deleted by ADENA.
6. Data Deletion Requests
To request deletion of your ADENA account data, email adenaficontact@gmail.com from your account email address. Use the subject line Delete my ADENA account data and include your ADENA account email and, if applicable, the wallet address linked to the account.
We may ask for reasonable information to verify the request and protect the account. We will delete or anonymize eligible server-side personal and game data. NFTs and other assets already held in a user's wallet remain controlled by that wallet holder, and on-chain transaction records cannot be deleted by ADENA.
7. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, such as requesting access to, correction of, deletion of, or restriction of the processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
To exercise these rights, contact us at adenaficontact@gmail.com. We may ask for reasonable information to verify your request and protect your account. We will respond to valid requests as required by applicable law.
8. Security
We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
ADENA is not directed to children under the minimum age required by applicable law. We do not knowingly collect personal information from children without the legally required consent.
10. International Processing
Our service providers or infrastructure may process information in countries other than your country of residence. We take reasonable steps to protect information during such processing.
11. Changes to This Policy
We may update this Privacy Policy when our services or legal requirements change. We will post the updated version on this page and update the effective date.
12. Contact
For privacy questions or data deletion requests, contact us at adenaficontact@gmail.com.